If you’re experiencing problems with your orthodontic appliances we are here to help!

Find your issue below to view a helpful video. If your issue is not here or if you require further or immediate assistance during office hours, call (253) 939-2552 or get in touch with your nearest office.

Emergencies in orthodontics are extremely rare.  In the event of traumatic injuries, car accidents, sport accidents or severe pain that don’t involve the teeth, go to the emergency room or call your family dentist immediately. Any severe pain and situations not covered above may require you to contact our office.  If your teeth are traumatized and loosened, call our office immediately!  Dr. Molen can be contacted through our 24-hour emergency number that is provided on our answering machine for these situations.  Your call will be returned as quickly as possible.  Broken brackets, loose appliances or pokey wires are NOT considered “emergencies”. Emergencies are if you are having a problem that is causing you severe discomfort that cannot wait until the next working day.  Minor irritations, poking wires, loose brackets or bands, lost or broken retainers or appliances, or problems with retainers or appliances and scheduling questions or billing concerns should be addressed during our regular business hours. 

Please do not call the emergency phone to reschedule an appointment.  Our team will be happy to assist you with any rescheduling needs during our regular business hours. 253-939-2552.

For after hours emergencies, please call (253) 470-8388.